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Terms of Service

Last updated: July 10, 2025

1. Acceptance of Terms

By accessing and using Track Piracy's anti-piracy monitoring services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Services.

These Terms apply to all visitors, users, and others who access or use the Services.

2. Service Description

Track Piracy provides AI-powered content monitoring and anti-piracy services including:

  • Automated detection of pirated content across various platforms
  • Monitoring of Telegram channels, groups, and bots
  • Tracking content on file-sharing platforms like Terabox
  • Website monitoring for unauthorized content distribution
  • Takedown request services and assistance
  • Detailed reporting and analytics

The Services are provided on a subscription basis and may be subject to limitations based on your chosen plan.

3. User Responsibilities

3.1 Authorized Use

You must:

  • Use the Services only for lawful purposes
  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Own or have proper authorization for content you ask us to monitor

3.2 Prohibited Activities

You must not:

  • Use the Services to monitor content you don't own or have rights to
  • Attempt to reverse engineer or copy our technology
  • Interfere with the proper functioning of the Services
  • Share your account access with unauthorized parties
  • Use the Services for any illegal or unauthorized purpose

4. Intellectual Property Rights

4.1 Our Property

The Services and their original content, features, and functionality are owned by Track Piracy and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Your Content

You retain all rights to your content. By using our Services, you grant us a limited license to access and analyze your content solely for the purpose of providing anti-piracy monitoring services.

4.3 Feedback

Any feedback, comments, or suggestions you provide regarding our Services may be used by us without any obligation to you.

5. Payment Terms

5.1 Fees

You agree to pay all fees associated with your chosen service plan. Fees are charged in advance on a recurring basis according to your billing cycle.

5.2 Billing

By providing payment information, you authorize us to charge the applicable fees to your chosen payment method. You are responsible for keeping your payment information current.

5.3 Refunds

Refunds are handled on a case-by-case basis. Please contact our support team to discuss refund requests.

5.4 Price Changes

We may change our pricing with 30 days' advance notice. Changes will apply to your next billing cycle.

6. Confidentiality

We understand the sensitive nature of content monitoring and commit to:

  • Maintaining strict confidentiality of all client information
  • Using industry-standard security measures to protect your data
  • Limiting access to your information to authorized personnel only
  • Not disclosing your information to third parties without consent

This confidentiality obligation survives termination of these Terms.

7. Limitation of Liability

7.1 Service Limitations

While we strive to provide comprehensive monitoring, we cannot guarantee detection of all pirated content. The effectiveness of our Services depends on various factors including platform accessibility and content distribution methods.

7.2 Liability Limits

To the maximum extent permitted by law, Track Piracy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.

7.3 Maximum Liability

Our total liability for all claims arising from these Terms shall not exceed the amount you paid for the Services in the 12 months preceding the claim.

8. Termination

8.1 Termination by You

You may terminate your account at any time by contacting our support team. Termination will be effective at the end of your current billing period.

8.2 Termination by Us

We may terminate or suspend your account immediately if you:

  • Violate these Terms
  • Fail to pay fees when due
  • Engage in fraudulent or illegal activities
  • Misuse our Services

8.3 Effect of Termination

Upon termination, your right to use the Services will cease immediately. We may retain your information as required by law or for legitimate business purposes.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes through:

  • Email notification to your registered email address
  • Prominent notice on our website
  • In-app notification if applicable

Continued use of the Services after changes constitutes acceptance of the modified Terms.

10. General Provisions

10.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

10.2 Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

10.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

10.4 Entire Agreement

These Terms constitute the entire agreement between you and Track Piracy regarding the Services.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@trackpiracy.com